Identified - We are currently experiencing issues with analytics data and order exports on the Shopflo Dashboard due to a problem in our data pipeline. Our team is actively working to resolve this at the earliest.
Apr 05, 2025 - 12:37 IST
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Checkout Service Operational
90 days ago
99.99 % uptime
Today
Rewards Service Operational
90 days ago
100.0 % uptime
Today
Discount Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Catalog Service Operational
90 days ago
100.0 % uptime
Today
Payment service Operational
90 days ago
100.0 % uptime
Today
Analytics service Degraded Performance
90 days ago
100.0 % uptime
Today
Shopify Service Operational
90 days ago
100.0 % uptime
Today
Payment gateways Operational
90 days ago
100.0 % uptime
Today
External Services Operational
90 days ago
100.0 % uptime
Today
Scheduling Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 5, 2025

Unresolved incident: Report Export Issue.

Apr 4, 2025

No incidents reported.

Apr 3, 2025
Resolved - This incident has been resolved.
Apr 3, 11:41 IST
Monitoring - Team, we are experiencing an issue with report export. We are rerunning our model, and it will be available for use in the next hour.
Apr 3, 10:40 IST
Apr 2, 2025
Resolved - Hi Team, the issue has now been resolved. Shopify has updated their status page at this link: [https://www.shopifystatus.com/incidents].
Apr 2, 09:18 IST
Investigating - Hi Team, we're experiencing an issue with the Shopify API response, receiving a 5xx Internal Server Error and timeout from Shopify's end. The team is actively investigating.
Apr 2, 08:34 IST
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - We encountered a checkout degradation from 3:18 PM on March 28, 2025, to 3:20 PM today. The issue has now been resolved.
Mar 28, 15:30 IST
Resolved - We encountered a checkout degradation from 2:40 PM on March 28, 2025, to 2:43 PM today. The issue has now been resolved.

We will provide the RCA shortly.

Mar 28, 14:30 IST
Mar 27, 2025
Resolved - Hi Team,

The issue has been resolved. We will share the RCA shortly.

Thanks for your patience!

Mar 27, 22:05 IST
Investigating - Hi Team,

We are currently experiencing issues with analytics data and order export on the Shopflo Dashboard due to a database issue. Our team is working with AWS to resolve this, and we will keep you updated on any progress.

Thanks for your patience.

Mar 26, 13:07 IST
Mar 26, 2025
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.