All Systems Operational

Uptime over the past 90 days. View historical uptime.
Authentication Service Operational
90 days ago
99.98 % uptime
Today
Checkout Service Operational
90 days ago
99.86 % uptime
Today
Rewards Service Operational
90 days ago
100.0 % uptime
Today
Discount Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Catalog Service Operational
90 days ago
100.0 % uptime
Today
Payment service Operational
90 days ago
100.0 % uptime
Today
Analytics service Operational
90 days ago
99.88 % uptime
Today
Shopify Service Operational
90 days ago
99.98 % uptime
Today
Payment gateways Operational
90 days ago
100.0 % uptime
Today
External Services Operational
90 days ago
99.97 % uptime
Today
Scheduling Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 4, 2025

No incidents reported today.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Prepaid order placement errors elevated
Resolved - The issue impacting prepaid order placements for a small subset of customers has been fully resolved.

All systems are operating normally. We continue to monitor performance, but no further impact is expected.
Nov 28, 20:52 IST
Monitoring - A database failover has been successfully performed to mitigate the replication-induced latency. Error rates for prepaid order placement have now returned to normal levels.

We are currently monitoring system performance and validating end-to-end prepaid checkout flows to ensure full stability.
Nov 28, 19:49 IST
Identified - We have identified the root cause of elevated prepaid order placement errors. The issue was triggered by database replication activity, which temporarily increased latency on the prepaid order creation path.
Nov 28, 19:47 IST
Investigating - We are currently seeing elevated errors in prepaid order placement, impacting a subset of customers attempting to complete prepaid checkouts. Our team is investigating the root cause and working on a mitigation.
Nov 28, 19:37 IST
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

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