All Systems Operational

Uptime over the past 90 days. View historical uptime.
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Checkout Service Operational
90 days ago
99.99 % uptime
Today
Rewards Service Operational
90 days ago
100.0 % uptime
Today
Discount Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Catalog Service Operational
90 days ago
100.0 % uptime
Today
Payment service Operational
90 days ago
100.0 % uptime
Today
Analytics service Operational
90 days ago
100.0 % uptime
Today
Shopify Service Operational
90 days ago
100.0 % uptime
Today
Payment gateways Operational
90 days ago
100.0 % uptime
Today
External Services Operational
90 days ago
100.0 % uptime
Today
Scheduling Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025
Report Export Issue – Resolution in Progress
Resolved - This incident has been resolved.
Apr 3, 11:41 IST
Monitoring - Team, we are experiencing an issue with report export. We are rerunning our model, and it will be available for use in the next hour.
Apr 3, 10:40 IST
Apr 2, 2025
Shopify API experiencing reduced performance.
Resolved - Hi Team, the issue has now been resolved. Shopify has updated their status page at this link: [https://www.shopifystatus.com/incidents].
Apr 2, 09:18 IST
Investigating - Hi Team, we're experiencing an issue with the Shopify API response, receiving a 5xx Internal Server Error and timeout from Shopify's end. The team is actively investigating.
Apr 2, 08:34 IST
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Degradation in checkout performance.
Resolved - We encountered a checkout degradation from 3:18 PM on March 28, 2025, to 3:20 PM today. The issue has now been resolved.
Mar 28, 15:30 IST
Degradation in checkout performance.
Resolved - We encountered a checkout degradation from 2:40 PM on March 28, 2025, to 2:43 PM today. The issue has now been resolved.

We will provide the RCA shortly.
Mar 28, 14:30 IST
Mar 27, 2025
Shopflo Analytics & Export Data Issue
Resolved - Hi Team,

The issue has been resolved. We will share the RCA shortly.

Thanks for your patience!
Mar 27, 22:05 IST
Investigating - Hi Team,

We are currently experiencing issues with analytics data and order export on the Shopflo Dashboard due to a database issue. Our team is working with AWS to resolve this, and we will keep you updated on any progress.

Thanks for your patience.
Mar 26, 13:07 IST
Mar 26, 2025
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Export Service Degradation
Resolved - Hi Team, the issue with report exports has been resolved.
Mar 21, 10:49 IST
Identified - Hi Team, we are experiencing some issues with report exports. We are working on resolving this as a priority.
Mar 21, 10:46 IST
Mar 20, 2025
Degradation in checkout performance.
Postmortem - Read details
Mar 20, 19:36 IST
Resolved - Hi Team,

We observed a degradation in the checkout experience between 12:40 PM and 1:10 PM on March 20, 2025. Our team is actively investigating the issue, and we are prioritizing the Root Cause Analysis (RCA).

We will share our findings soon and provide updates on any necessary actions
Mar 20, 13:21 IST
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