Postmortem -
Read details
Jun 5, 15:45 IST
Resolved -
The fix to improve query performance has been implemented, and cart for all merchant has been restored to it's previous state.
Jun 3, 00:52 IST
Update -
We’re still evaluating a fix and aim to release it tonight. Once it’s live, we’ll re-enable the Shopflo cart for merchants. We’ll keep you posted.
Jun 2, 20:32 IST
Monitoring -
The issue has now been resolved, and Shopflo checkout is back up. We’ve temporarily disabled the Shopflo cart while we verify stability. A detailed RCA will follow shortly. We’ll keep you posted on any further developments.
Jun 2, 14:09 IST
Investigating -
Team, we’ve detected slowness in the checkout flow and are actively investigating. Resolving this is a top priority, and we’ll keep you updated.
Jun 2, 12:13 IST