Identified - We are currently experiencing issues with analytics data and order exports on the Shopflo Dashboard due to a problem in our data pipeline. Our team is actively working to resolve this at the earliest.
Apr 05, 2025 - 12:37 IST
Authentication Service
Operational
90 days ago
100.0
% uptime
Today
Checkout Service
Operational
90 days ago
99.99
% uptime
Today
Rewards Service
Operational
90 days ago
100.0
% uptime
Today
Discount Service
Operational
90 days ago
100.0
% uptime
Today
Shipping Service
Operational
90 days ago
100.0
% uptime
Today
Catalog Service
Operational
90 days ago
100.0
% uptime
Today
Payment service
Operational
90 days ago
100.0
% uptime
Today
Analytics service
Degraded Performance
90 days ago
100.0
% uptime
Today
Shopify Service
Operational
90 days ago
100.0
% uptime
Today
Payment gateways
Operational
90 days ago
100.0
% uptime
Today
External Services
Operational
90 days ago
100.0
% uptime
Today
Scheduling Service
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Apr 3, 11:41 IST
Monitoring -
Team, we are experiencing an issue with report export. We are rerunning our model, and it will be available for use in the next hour.
Apr 3, 10:40 IST
Resolved -
Hi Team, the issue has now been resolved. Shopify has updated their status page at this link: [https://www.shopifystatus.com/incidents].
Apr 2, 09:18 IST
Investigating -
Hi Team, we're experiencing an issue with the Shopify API response, receiving a 5xx Internal Server Error and timeout from Shopify's end. The team is actively investigating.
Apr 2, 08:34 IST
The issue has been resolved. We will share the RCA shortly.
Thanks for your patience!
Mar 27, 22:05 IST
Investigating -
Hi Team,
We are currently experiencing issues with analytics data and order export on the Shopflo Dashboard due to a database issue. Our team is working with AWS to resolve this, and we will keep you updated on any progress.