All Systems Operational

Authentication Service Operational
90 days ago
99.98 % uptime
Today
Checkout Service Operational
90 days ago
99.96 % uptime
Today
Rewards Service Operational
90 days ago
100.0 % uptime
Today
Discount Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Catalog Service Operational
90 days ago
100.0 % uptime
Today
Payment service Operational
90 days ago
100.0 % uptime
Today
Analytics service Operational
90 days ago
99.94 % uptime
Today
Shopify Service Operational
90 days ago
99.98 % uptime
Today
Payment gateways Operational
90 days ago
100.0 % uptime
Today
External Services Operational
90 days ago
99.97 % uptime
Today
Scheduling Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Resolved - This incident has been resolved. Shopify Abandoned Checkout Recovery (ACR) creation is now functioning normally through our system.
We will be periodically back populating all the older ACRs in shopify.

Oct 24, 17:13 IST
Monitoring - A fix has been deployed and ACR creation is resuming as expected. We are monitoring closely to ensure stability. Once stabilised we will be back populating all the ACRs.
Oct 24, 14:26 IST
Investigating - We are currently investigating an issue where Shopify Abandoned Checkout Recovery (ACR) creation is not happening through our system. This may affect the recovery emails/messages being sent for abandoned carts. Our engineering team is actively working with Shopify to identify the root cause.
Oct 24, 12:55 IST
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.